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Agreement

Vendor Agreement

Procurement agreement for goods or services covering delivery terms, quality standards, payment, returns, and warranties.

Vendor Agreement

This Vendor Agreement (this "Agreement") is entered into as of effective_date (the "Effective Date") by and between:

buyer_name ("Buyer"); and

vendor_name ("Vendor").


1. Scope of Goods and Services

1.1 Description

Vendor agrees to provide Buyer with the following goods and/or services (the "Goods/Services"): goods_services, as further detailed in purchase orders, statements of work, or other ordering documents issued by Buyer from time to time during the term of this Agreement.

1.2 Purchase Orders

Buyer shall submit purchase orders specifying the type, quantity, price, delivery date, and any special requirements for the Goods/Services. Vendor shall accept or reject each purchase order within five (5) business days of receipt. Failure to respond within this period shall constitute acceptance. Accepted purchase orders shall be binding and subject to the terms of this Agreement. In the event of a conflict between this Agreement and a purchase order, this Agreement shall control unless the purchase order expressly and specifically states otherwise with reference to the conflicting provision.

1.3 Specifications and Standards

All Goods/Services shall conform to the specifications, samples, descriptions, and quality standards provided by Buyer or mutually agreed upon by the Parties in writing. Vendor shall not make any material changes to the specifications, design, materials, or manufacturing process of Goods/Services without Buyer's prior written approval.

1.4 Subcontracting

Vendor shall not subcontract any material portion of the Goods/Services without Buyer's prior written consent. If subcontracting is approved, Vendor shall remain fully responsible for the performance of its subcontractors and shall ensure that subcontractors comply with all applicable terms of this Agreement.

2. Pricing and Payment

2.1 Pricing

Pricing for Goods/Services shall be as set forth in accepted purchase orders or as mutually agreed upon in writing. Prices are firm for the initial term and shall not be increased without Buyer's prior written consent, except for documented increases in raw material costs exceeding [X]% with sixty (60) days' advance written notice and supporting documentation.

2.2 Payment Terms

Buyer shall pay Vendor's invoices in accordance with the following payment terms: payment_terms. Vendor shall submit invoices upon delivery of Goods or completion of Services, accompanied by all required documentation (including packing slips, delivery receipts, and certifications). Buyer may withhold payment for any Goods/Services that do not conform to specifications until the non-conformity is cured.

2.3 Invoice Requirements

All invoices must include: (a) purchase order number; (b) itemized description of Goods/Services delivered; (c) quantities; (d) unit prices; (e) applicable taxes; (f) total amount due; and (g) Vendor's bank or payment information. Improperly formatted invoices may be returned and will not start the payment clock until resubmitted correctly.

2.4 Taxes

Prices do not include sales tax, use tax, value-added tax, or other similar taxes. Buyer shall be responsible for applicable taxes, provided that Vendor properly invoices such amounts, provides any required tax documentation, and is registered to collect such taxes where required.

2.5 Set-Off Rights

Buyer may set off against any amounts owed to Vendor any amounts owed by Vendor to Buyer, including amounts resulting from defective Goods, overpayments, credits, or indemnification obligations.

3. Delivery

3.1 Delivery Terms

Vendor shall deliver Goods to the location specified in each purchase order by the delivery date specified therein. Time is of the essence with respect to delivery. Vendor shall promptly notify Buyer of any anticipated delays (including the reason for the delay and revised delivery date) and work with Buyer to minimize the impact of such delays.

3.2 Risk of Loss and Title

Risk of loss and title to Goods shall pass from Vendor to Buyer upon delivery to and acceptance at Buyer's designated delivery location. Vendor shall maintain adequate insurance on Goods in transit.

3.3 Packaging and Labeling

Vendor shall package all Goods in a manner suitable for their safe transportation, handling, and storage in accordance with good commercial practice, applicable regulations, and any specific packaging or labeling requirements communicated by Buyer.

3.4 Expedited Delivery

If Vendor fails to deliver Goods on time due to Vendor's fault, Vendor shall, at its own expense, use expedited shipping to minimize the delay. Buyer may also source replacement Goods from an alternative vendor, and Vendor shall reimburse Buyer for any incremental costs incurred.

4. Quality Standards and Assurance

4.1 Quality Management

Vendor shall maintain a quality management system adequate to ensure that all Goods/Services meet the agreed-upon specifications and applicable industry standards (e.g., ISO 9001 or equivalent). Vendor shall promptly notify Buyer of any quality issues that may affect Goods/Services already delivered or in production.

4.2 Inspection and Acceptance

Buyer shall have the right to inspect Goods upon delivery. Buyer shall notify Vendor of any non-conforming Goods within fifteen (15) business days of delivery. Acceptance of Goods shall not waive Buyer's right to assert claims for latent defects discovered after acceptance. Buyer may reject any Goods that do not conform to the purchase order specifications.

4.3 Right to Audit

Buyer shall have the right, upon reasonable notice (not less than five (5) business days), to inspect and audit Vendor's facilities, processes, records, and quality systems to verify compliance with this Agreement. Vendor shall cooperate fully with any such audit and provide access to relevant personnel, documentation, and facilities.

4.4 Corrective Action

If quality issues are identified, Vendor shall promptly implement corrective and preventive actions, provide Buyer with a written corrective action plan within ten (10) business days, and report on the status of corrective actions until resolved.

5. Performance Standards (for Services)

If the Goods/Services include professional services, Vendor shall: (a) perform all Services in a professional, timely, and workmanlike manner; (b) assign qualified personnel with appropriate skills and experience; (c) comply with any service levels or key performance indicators agreed upon in writing; (d) provide regular progress reports as requested by Buyer; and (e) promptly replace any personnel that Buyer reasonably finds unsatisfactory.

6. Returns and Defective Goods

Buyer may return non-conforming, defective, or damaged Goods to Vendor at Vendor's expense within thirty (30) days of discovery. Vendor shall, at Buyer's option: (a) replace the non-conforming Goods within ten (10) business days; (b) repair the non-conforming Goods at no cost to Buyer; or (c) issue a full credit or refund. Vendor shall bear all costs associated with the return and replacement of non-conforming Goods, including shipping, handling, and inspection costs.

7. Warranties

7.1 Goods Warranty

Vendor warrants that: (a) all Goods shall be new (unless otherwise specified), free from defects in materials and workmanship, and conform to the agreed-upon specifications for a period of [X] months from delivery; (b) the Goods shall comply with all applicable laws, regulations, and industry standards; (c) Vendor has good and marketable title to the Goods, free of all liens, claims, and encumbrances; and (d) the Goods do not infringe any third-party intellectual property rights.

7.2 Services Warranty

Vendor warrants that all Services shall be performed in a professional and workmanlike manner by qualified personnel in accordance with industry standards and the agreed-upon specifications. Vendor shall re-perform any deficient Services at no additional cost to Buyer.

7.3 Survival

All warranties shall survive inspection, delivery, acceptance, and payment by Buyer.

8. Indemnification

8.1 Vendor Indemnification

Vendor shall indemnify, defend, and hold harmless Buyer and its officers, directors, employees, and agents from any and all third-party claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Vendor's breach of any warranty, representation, or obligation under this Agreement; (b) defects in the Goods/Services; (c) Vendor's negligence, gross negligence, or willful misconduct; (d) infringement of any third-party intellectual property rights by the Goods/Services; (e) bodily injury or property damage caused by the Goods; or (f) Vendor's violation of applicable laws.

8.2 Indemnification Procedures

The indemnified Party shall provide prompt notice of any claim, cooperate in the defense, and allow the indemnifying Party to control the defense and settlement. The indemnifying Party shall not settle any claim without the indemnified Party's consent if the settlement imposes obligations on the indemnified Party.

9. Insurance

Vendor shall maintain, at its own expense, the following minimum insurance coverage throughout the term of this Agreement and for two (2) years thereafter:

(a) Commercial General Liability: $1,000,000 per occurrence, $2,000,000 aggregate

(b) Product Liability: $1,000,000 per occurrence

(c) Professional Liability / Errors & Omissions (if providing services): $1,000,000 per claim

(d) Workers' Compensation: As required by applicable law

(e) Commercial Auto Liability: $1,000,000 combined single limit (if applicable)

Vendor shall provide Buyer with certificates of insurance upon request and shall name Buyer as an additional insured on the Commercial General Liability and Product Liability policies. Vendor shall provide thirty (30) days' advance notice of any material change or cancellation of coverage.

10. Confidentiality

10.1 Confidential Information

Each Party shall maintain the confidentiality of the other Party's proprietary and confidential information received in connection with this Agreement, including but not limited to pricing, specifications, designs, customer information, business plans, and financial data. Confidential information shall be used solely for the purposes of this Agreement.

10.2 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available without breach; (b) was known to the receiving Party before disclosure; (c) is independently developed; or (d) is required to be disclosed by law.

10.3 Duration

Confidentiality obligations shall survive termination of this Agreement for a period of three (3) years, or longer for trade secrets as required by applicable law.

11. Intellectual Property

Unless otherwise agreed in writing: (a) all pre-existing intellectual property remains the property of the Party that owns it; (b) any intellectual property created by Vendor specifically for Buyer under this Agreement shall be owned by Buyer, and Vendor hereby assigns all rights therein to Buyer; and (c) Vendor grants Buyer a perpetual, royalty-free license to use any Vendor background IP that is incorporated into deliverables.

12. Compliance with Laws

Vendor shall comply with all applicable federal, state, and local laws, regulations, and ordinances in the performance of this Agreement, including but not limited to labor laws, environmental regulations, anti-corruption laws (including the Foreign Corrupt Practices Act), export control regulations, and data privacy laws. Vendor shall maintain all necessary licenses and permits.

13. Term and Termination

13.1 Term

This Agreement shall be effective for term_years year(s) from the Effective Date and shall automatically renew for successive one (1) year periods unless either Party provides written notice of non-renewal at least sixty (60) days prior to the end of the then-current term.

13.2 Termination for Convenience

Either Party may terminate this Agreement upon sixty (60) days' written notice for any reason.

13.3 Termination for Cause

Either Party may terminate this Agreement immediately upon written notice if the other Party: (a) materially breaches this Agreement and fails to cure within fifteen (15) days of written notice; (b) becomes insolvent or files for bankruptcy; (c) makes an assignment for the benefit of creditors; or (d) ceases to conduct business operations.

13.4 Effect of Termination

Upon termination: (a) all outstanding purchase orders accepted prior to the termination notice shall be fulfilled unless otherwise agreed; (b) Vendor shall deliver all work in progress and materials paid for by Buyer; (c) each Party shall return the other Party's confidential information; and (d) all provisions that by their nature should survive (including warranties, indemnification, confidentiality, and limitation of liability) shall survive termination.

14. Limitation of Liability

EXCEPT FOR INDEMNIFICATION OBLIGATIONS, BREACHES OF CONFIDENTIALITY, AND CLAIMS ARISING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. VENDOR'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY BUYER UNDER THIS AGREEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) $[AMOUNT].

15. Force Majeure

Neither Party shall be liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, pandemics, war, terrorism, government actions, labor disputes, or supply chain disruptions. The affected Party shall notify the other Party promptly and use reasonable efforts to mitigate the impact.

16. Dispute Resolution

Any dispute arising out of this Agreement shall first be addressed through good-faith negotiation between senior representatives of each Party. If the dispute is not resolved within thirty (30) days, either Party may initiate binding arbitration in governing_state under the Commercial Arbitration Rules of the American Arbitration Association, or pursue litigation in the courts of governing_state.

17. General Provisions

(a) Governing Law: This Agreement shall be governed by the laws of the State of governing_state, without regard to conflict of law principles.

(b) Independent Contractor: Vendor is an independent contractor and not an employee, agent, or partner of Buyer.

(c) Entire Agreement: This Agreement, together with all purchase orders and attachments, constitutes the entire agreement between the Parties.

(d) Amendments: Amendments require a written agreement signed by both Parties.

(e) Severability: If any provision is held unenforceable, the remaining provisions shall continue in full force and effect.

(f) Assignment: Neither Party may assign this Agreement without the other Party's prior written consent, except in connection with a merger or acquisition.

(g) Notices: All notices shall be in writing and delivered to the addresses set forth below.

(h) Waiver: No waiver of any provision shall constitute a continuing waiver or a waiver of any other provision.

(i) Counterparts: This Agreement may be executed in counterparts, each of which shall be deemed an original.


IN WITNESS WHEREOF, the Parties have executed this Vendor Agreement as of the Effective Date.

Buyer

buyer_name

[Electronic signature will be collected via zsign]

[Date will be recorded automatically]

Address: ____________________________

Vendor

vendor_name

[Electronic signature will be collected via zsign]

[Date will be recorded automatically]

Address: ____________________________

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